At Brigitte’s BakeShop, we strive to ensure that your order arrives fresh, on time, and in excellent condition. This Shipping Policy explains how we process and deliver orders.
1. Shipping Availability
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We currently offer local delivery within Arizona and pickup from our shop.
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Nationwide shipping may be available for select non-perishable items (such as cookies or dry mixes). Availability will be clearly noted on product pages.
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We do not ship perishable cakes or pastries outside of our local delivery zones.
2. Processing Times
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All orders are freshly prepared and typically require 24–48 hours to process before pickup or delivery.
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Custom or large catering orders may require additional lead time. Customers will be notified of estimated timelines at the time of ordering.
3. Delivery Options
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Local Delivery: Available within designated delivery zones in Arizona. Delivery fees are calculated at checkout based on distance.
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Pickup: Customers may collect their orders directly from Brigitte’s BakeShop during business hours. Please bring your order confirmation at the time of pickup.
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Shipping (where applicable): Non-perishable items are shipped via USPS, UPS, or FedEx. Tracking information will be provided once your order ships.
4. Delivery Times & Guarantees
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While we do our best to ensure timely delivery, we cannot guarantee specific delivery times.
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We are not responsible for delays caused by weather, carrier issues, or incorrect addresses provided at checkout.
5. Shipping Rates
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Shipping costs are calculated at checkout and vary depending on product type, destination, and shipping method.
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Free or discounted shipping promotions may be offered from time to time and will be clearly advertised.
6. Risk of Loss
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All orders are carefully packaged for freshness and protection.
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Once the order is delivered to the carrier or successfully delivered to the address provided, the risk of loss passes to the customer.
7. Incorrect or Undeliverable Addresses
Customers are responsible for providing accurate shipping and delivery information. Orders returned due to an incorrect address are non-refundable. Additional charges may apply for re-delivery.
8. Contact Us
If you have questions about your order status or shipping, please contact us:
Email: info@brigittesbakeshop.com
Phone: 520-337-8030